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Interstate Telecommunications Relay Service Fund

The Interstate Telecommunications Relay Service (TRS) Fund is used to support communications service for persons who have hearing or speech disabilities or who are deaf-blind.  On March 7, 2011, the Federal Communications Commission (FCC) awarded Rolka Loube Saltzer Associates, LLC (RLSA) of Harrisburg, PA a contract to administer the Interstate TRS Fund, beginning a transition of fund administration from the National Exchange Carrier Association (NECA) to RLSA.  See the public notice here.  The official transition date was July 1, 2011.

Pursuant to the new Twenty-first Century Communications and Video Accessibility Act, signed into law on October 8, 2010, the FCC established the National Deaf-Blind Equipment Distribution Program (NDBEDP) by Order of April 6, 2011 to certify and provide funding to entities in each state so that they can distribute specialized customer premises equipment to low-income individuals who are deaf-blind. Click here for information.


NEWS:  RLSA is seeking proposal submissions for conducting Performance Audits using agreed-upon procedures of Telecommunications Relay Service Providers. The cover letter, Request For Proposal and other associated documents can be downloaded below:

NEWS:  The FCC recently adopted a Report and Order to improve the structure, efficiency, and quality of the Video Relay Service program. The Report and Order can be viewed at:

NEWS:  RLSA filed May 1, 2013 Annual Rate Recommendations for July 2013 thru June 2014 with the FCC.  You can find our recommendations with this link.


TRS Service Providers

TRS Service Provider forms, instructions, filing and reimbursement schedule are available through our extranet.  New providers of Interstate TRS services must submit a completed Notice of Participation at least 30 days prior to providing service.  Click here for instructions.

Per-minute Support/Reimbursement Rates by Service


Period
Start
Period
End
CTS IP CTS IP Relay STS TTY







09/01/2013 06/30/2014 $1.7877 $1.7877 $1.0147 $3.2957 $2.1647
07/01/2013 08/31/2013 $1.7877 $1.7877 $1.0391 $3.2957 $2.1647
07/01/2012 06/30/2013 $1.7730 $1.7730 $1.2855 $3.1614 $2.0304
07/01/2011 06/30/2012 $1.7630 $1.7630 $1.2920 $2.9921 $1.8611








Period
Start
Period
End
VRS Tier 1 VRS Tier 2 VRS Tier 3





01/01/2014


06/30/2014


$5.7500
up to 500,000.0

$4.8200
from 500,000.1
to 1,000,000.0
$4.6300
over 1,000,000.0

09/01/2013


12/31/2013


$5.9800
up to 500,000.0

$4.8200
from 500,000.1
to 1,000,000.0
$4.8200
over 1,000,000.0

07/01/2011


08/30/2013


$6.2390
up to 50,000.0

$6.2335
from 50,000.1
to 500,000.0
$5.0668
over 500,000.0






    Historical TRS rate information (prior to 7/1/2011) can be found here.


    State TRS Program Annual Rate Report due by 2/21/14:

    2013 Form Annual Rate Report          2013 InstructionsAnnual Rate Request Instructions


    Telecommunications Carriers

    Telecommunications Carriers receive invoices July through June, for their share of the annual budget of the Interstate TRS Fund.  The assessments are calculated and invoiced based on information provided to (or estimated by) the Universal Service Administrative Company's (USAC) Form 499A (annually by April 1st).  Contact, revenue and other information provided on that form is provided monthly to RLSA (in case of updates), assessments are calculated and invoices due to the Interstate TRS fund, are sent out by email, (unless an email address is not provided on an Alternative Billing Arrangements Form, Form 499-A line 208, 208.1 or 212).  The email contains instructions to make a payment through our invoice and payment portal.  (Carriers have been sent an introductory message with instructions.)  Have questions?  Visit our FAQ here.

    The Carrier Contribution Factor applicable to assessments invoiced July 2012 - June 2013 is 0.01053 per FCC Order DA 12-996.

    The Current Carrier Contribution Factor (July 2013 - June 2014) is 0.01484 per order FCC Order DA 13-1483.

    Historical rate information


    Frequently Asked Questions (and answers)

    Visit the FAQ here.

    Reports

    The Monthly Fund Status Reports provide the current status of the TRS Fund and a projection for the remainder of the funding period.  State Internet and Video Reports reflect the number of terminating calls and minutes for each.

    Advisory Council

    The Interstate TRS Advisory Council met on April 16, 2013 at the Embassy Suites Hotel at BWI Airport.  The next meeting will be in the fall of 2013.

    Questions about the TRS Fund?

    Check our FAQ for answers and contact information to reach us.

     


    Reporting Waste, Fraud & Abuse

    The FCC’s Office of Inspector General investigates complaints or allegations of wrongdoing or misconduct that involve or give rise to fraud, waste or abuse within the programs or operations of the FCC. If you suspect wrongdoing in the TRS program, you should report it.

    To Report Waste, Fraud & Abuse
    Phone: (202) 418-0473
    Toll Free: (888) 863-2244
    E-Mail: hotline@fcc.gov

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